City Pulse

Bandra based active citizens use social media to get civic grievances resolved

June 13, 2017 By Shivani Rao
  • When Khar road got flooded recently due to a clogged drain, Ravi Jaiswal and Aditya Patade made sure to get to the root of the flooding and worked till BMC took note and resolved the issue.

  • Ravi Jaiswal and Aditya Patade

What would you do when you come across a civic issue? While many may choose to overlook, Bandra residents Ravi Jaiswal and Aditya Patade are an inspiration as they voice out against civic grievances and follow up with the issue until it is resolved.


Both in their early twenties prefer to be referred as ‘Acitizens’ (Active Citizens) and use social media extensively to highlight civic grievances.


When Khar road got flooded recently due to a clogged drain, they made sure to get to the root of the flooding and worked till BMC took note and resolved the issue.


Ravi and Aditya wrote letters to Mumbai Mirror and Lokmat, highlighting how the pedestrians are having to wade through drain water. Because of the flooded road, motorists started using only a portion of the road to avoid splashing dirty water which increased congestion on the road.


Despite newspaper coverage, no action was taken by the civic authorities. Hence, they started a campaign on social media and got the attention of the local corporataor who eventually saw to it that the BMC clears the garbage that was clogging the drain because of which water was overflowing into the road.


Ravi and Aditya are both volunteers of Community Connect Fellowship programme under the Blue Ribbon Movement. Under this programme, they have adopted a community in Bandra and are sensitizing people about their rights, civic issues they face and responsibilities they have as citizens. They have also collaborated with the local corporator and distributed dustbins.


Ravi has volunteered with the NSS. Whenever he gets time, he records people’s reaction to the civic issues affecting them and posts the video on social media. One such issue of garbage dump on the East Station Road, Bandra was resolved because of his effort.


In an interview with Team IChangeMyCity(ICMyC), the duo said that they aim to convert a mere citizen into an active citizen and feel that social media is a perfect platform to reach out.


“We notice that people are turning apathetic to issues around them. They lack cooperation, communication and are often prejudicial about the way the system works. They feel that they cannot bring about a positive change. We aim to change this mindset. We want people to become active citizens who take equal responsibility to solve issues affecting their neighbourhood,” says Ravi.


“We along with the government must tackle civic issues, and not wait solely for the government to do the job,” adds Aditya.


Like Ravi and Aditya you too can become an active citizen by highlighting civic issues that affect your community. All you have to do is post a complaint on IChangeMyCity. Click here to highlight a civic issue.